Refund Policy

Order Cancellation:

• Before Shipment:

If you wish to cancel your order before it has been shipped, please contact our customer service team immediately at info@tangomarineperformance.com or +1 (305) 922 – 6480.

A transaction fee will be deducted from the total refund amount to cover processing and transaction costs.

• After Shipment:

Once the order has been shipped, it cannot be canceled. Please refer to our return policy for further instructions.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7-15 days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at:

Tango Marine Performance 5501 SW 25th St – West Park, FL 33023 – Tel: +1(305)922-6480 – Email: info@tangomarineperformance.com

Sale items

Regular priced items and SALE items may be refunded. 

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@tangomarineperformance.com and we will give you instructions on how to proceed.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping returns

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact us at info@tangomarineperformance.com for questions related to refunds and returns.